Years of experience: 20
United StatesCall CenterITCustomer ServiceConsultingEducation
Trust Score
Exceptionally trusted; proven professional excellence.
Allison's Career Path
Oct. 2023 -Aug. 2024
University of Maryland Global CampusLeveraging Historical Steam Data to Boost Sales
Laurel, Maryland, United StatesAnalyzed historical Steam game data (2006-2023) using Python (pandas, matplotlib, numpy, seaborn, datetime) to identify trends in game attributes such as genres, release dates, and developer counts.
Performed key data transformations, including removing outliers from date and price columns, adding single vs. multiple developer columns, and introducing genre-based columns to enhance analysis o...
Jun. 2022 -Jun. 2023
General Dynamics Information TechnologySenior Learning Management System Adminitrator
RemoteManage the day-to-day operations and maintenance of the Learning Management System (LMS) by collaborating with a team of eLearning and development/production professionals including maintaining the LMS content quality, version control, and archival information.
Provide end-user troubleshooting, issue remediation, technology request assistance, and escalation management. Monitors reoccurring i...
Jun. 2021 -Jun. 2022
General Dynamics Information TechnologyInformation Engineer
Silver Spring, Maryland, United StatesAnalyze, plan, coordinate, manage, and execute all virtual event programs & initiatives.
Evaluate current strategy, identify weaknesses, and recommend improved methodologies
Develop and implement guidelines and protocols for conducting virtual events using subject matter expertise in this functional area.
Select, recommend, and implement the most appropriate web conferencing technology.
Creat...