Natalia Cherednikova - Professional Services Consultant,

Years of experience: 13

IrelandCall Center SupervisorService Quality ManagerITSales & BizDevAssistant Editor

Trusted by top professionals

Egor Kobyliatsky
Manager Clinical Supplies
Verified
Working with Natalia as a consultant is a collaborative and results-driven experience. She brought clarity to our complex processes and helped us to smoothly transition our workflows into the new syst...

Trust Score

Exceptionally trusted; proven professional excellence.

90%

Natalia's Career Path

Jan. 2024 -
Present

ClickUpSenior Implementation Services Consultant

Dublin, County Dublin, Ireland- Strategic Leadership & Customer Success – Set business objectives, priorities, and success metrics while fostering long-term customer relationships across multiple functions. - Client Advocacy & Solutions – Acting as a Product Expert, identifying requirements, delivering tailored solutions, and driving customer success. - Continuous Improvement & Engagement – Enhancing customer satisfaction...

Nov. 2021 -
Apr. 2023

WrikeProfessional Services Team Lead

Dublin, County Dublin, Ireland- Developing Managed Services Offering. Designed the package for the sales and Professional Services team. Assisted in selling and rolling out the first-ever deal ($100K MRR). - Training team on new package and creating a playbook for new service - developing, onboarding, and leading the team - Part of senior leadership team (strategic goal planning, reporting to C-level executives)

Jan. 2020 -
Nov. 2021

WrikeSenior Professional Services Consultant

County Dublin, Ireland- Leading individual customer engagements as well as global Enterprise customer rollouts (1K+ user accounts rollouts, 5 of the top tier accounts globally, 1M ARR accounts). - Driving end-to-end customer onboarding, including Discovery, Design, Configuration, Rollout, and Adoption Monitoring for these engagements. - During the deployment process, learning client needs and processes and develop...