Years of experience: 18
ITAccountantFinancial AnalystCompliance OfficerTranslatorConsulting
Trust Score
Exceptionally trusted; proven professional excellence.
Anton's Career Path
Sep. 2022 -Present
DXC TechnologyIT Account Operations Manager (Manager Acount Delivery)
Responsible for the quality of IT Operation Services and fulfilling the contractual Service Level Agreements. A bridge between the Delivery Capabilities and the client, a trusted advisor to the client on recommendations for infrastructure and service improvement opportunities. Business development through building a trusted relationship with a client, business expansion, increasing revenue, a...
Apr. 2017 -Sep. 2022
DXC TechnologyService Level Manager
Sofia, BulgariaAccountable for the implementation and execution of service level management for a client, group of clients, or an internal organization and ensuring service level requirements are met, monitored, controlled and planned.
Ensuring accurate service level reports are produced in a timely manner, monitoring and reviewing actual service levels achieved against their SLA targets.Initiating and mana...
May. 2016 -Mar. 2017
Hewlett Packard EnterpriseService Level Manager
Sofia, BulgariaAccountable for the implementation and execution of service level management for a client, group of clients, or an internal organization and ensuring service level requirements are met, monitored, controlled and planned.
Ensuring accurate service level reports are produced in a timely manner, monitoring and reviewing actual service levels achieved against their SLA targets.Initiating and mana...