Years of experience: 12
AssociateConsultingCopywriting🐦 DesignAssistantData Entry
Trust Score
Highly reliable; strong professional involvement.
Colleen's Career Path
Aug. 2024 -Present
Self EmployedAdministrative Assistance | Temporary Agency Professional
Rochester, NYI seek opportunities to grow small to medium businesses to support customer service, office administration, organizational skills, and applying front-facing phone etiquette. Recognized as a 'builder' and cohesive part of any onsite or remote team, I bring dedication, professionalism, quality assurance, and teamwork to every role.
Feb. 2024 -Aug. 2024
EXL HealthProofreader Audit Coordinator 1
New Jersey, United StatesAnalyzed over 1,000 electronic health records documents monthly, to identify quality discrepancies, enhancing accuracy by 25%, while modifying Excel workbooks and accessing electronic medical information to uphold payment reimbursement letter integrity. With a focus on accuracy, I upgraded training manuals and standard operating procedure guides, alongside proofreading and editing content.
May. 2021 -Jan. 2024
Virtual Vocations, Inc.Job Quality Specialist
Eugene, Oregon, United StatesEvaluated ChatGPT supplied content, editing grammatical errors, job titles, punctuation, and spelling, while completing 100% of quality assurance quotas, revamping employer role descriptions, and launching virtual job postings on a daily basis. Crafted job abstracts through copy editing and proofreading, achieving 99% style adherence and elevating content accuracy and clarity per creation sta...