Years of experience: 7

Partnerships ManagerSales & BizDevConsultingCustomer Success Manager🏐 SportsBusiness Owner

Trust Score

Exceptionally trusted; proven professional excellence.

80%
Zeke's Career Path
Co-Owner, FounderFeb. 2024 -
Present
Ironclad EpoxyCo-Owner, Founder
Austin, Texas Metropolitan Area• Manage and facilitate daily operations of all things business related • Created sales process that has proven results from top of funnel to finish line • Developed and manage the Ironclad website using a ‘no-code’ solution with some HTML widgets that I have developed and deployed. • Secure partnerships with two major remodeling companies
Customer Success ManagerJan. 2023 -
Feb. 2024
EdlinkCustomer Success Manager
Austin, Texas, United States• 160%+ Growth in Annual Recurring Revenue • 100% Customer Retention Rate with 0% churn • Created and hosted annual business reviews for all clients with over 6 months of tenure • Developed product roadmaps and facilitated Edlink’s implementation from start to finish while meeting clients’ and their engineering teams’ timelines • Provided Tier 1 & 2 API support while meeting SLA’s and demonst...
Customer Success Manager, EnterpriseMar. 2022 -
Jan. 2023
QualiCustomer Success Manager, Enterprise
• Drive maximum value for our customer’s that are using Quali’s platform, CloudShell • Build and maintain relationships across multiple levels with current accounts that have revenues of all sizes to ensure renewal and execute with less than 10% churn • Manage various forms of communication between services, product and pr-sales to maximize product adoption, growth opportunities and secure cl...

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