Years of experience: 5
Cold Calling SpecialistCall CenterCustomer Support RepresentativeSupport SpecialistSales RepresentativeAppointment Setter
Trust Score
Exceptionally trusted; proven professional excellence.
Catherine's Career Path
Feb. 2023 -Present
The Joint ChiropracticFront Desk Coordinator
Atlanta Metropolitan AreaGreet visitors warmly and professionally, answering questions and directing them as needed. Manage the front desk, including answering phones, processing incoming and outgoing mail, and maintaining office supplies. Schedule appointments using our scheduling software, ensuring accuracy and resolving any scheduling conflicts. Confirm appointments with clients via phone or email. Maintain appoin...
Jan. 2015 -Jun. 2017
DARP studiosFront desk coordinator
Greet clients warmly and professionally, projecting a positive and welcoming atmosphere. Answer multi-line phones, efficiently handling inquiries and directing calls to appropriate personnel. Manage studio bookings and client schedules, ensuring clear communication and minimizing conflicts. Process client payments and maintain accurate records in our studio management system. Maintain a clean...
Sep. 2014 -Dec. 2016
Harold’s ChickenAssistant Manager
Lead by example, fostering a positive and productive work environment for all staff members. Oversee staff scheduling, ensuring adequate coverage for all shifts. Conduct performance reviews and provide ongoing coaching and development for assigned staff. Assist with the recruitment, onboarding, and training of new employees. Maintain a safe and clean work environment, ensuring compliance with...