Years of experience: 8
Call CenterITAppointment SetterTechnical Support AgentProject Manager
Trust Score
Exceptionally trusted; proven professional excellence.
Nicholas's Career Path
Feb. 2024 -Present
GupshupProject Manager
Jun. 2023 -Jan. 2024
ZENVIATechnical Account Manager
Jun. 2022 -Jul. 2023
ZENVIATechnical Lead
• Conduct technical alignment meetings with clients.
• Collaborate with the product owner to define MVPs.
• Inspect API documentation provided by clients to be used in the project.
• Assist the product owner in writing technical user stories.
• Guide project development to ensure maintainability and scalability.
• Support developers with technical questions that arise during project developme...