Years of experience: 19

ITHRFinanceBanking OperationsProject ManagerTech Support

Trust Score

Exceptionally trusted; proven professional excellence.

80%
Ayla's Career Path
VP, Treasury Management Implementation Manager at RegionsSep. 2021 -
Present
Regions BankVP, Treasury Management Implementation Manager at Regions
• Streamline and standardize operational processes through analysis and procedural development • Foster a culture of learning and innovation within the team to enhance employee engagement and discover new ways to improve card program implementations • Optimize workflows with a key stroke reduction of 40% to achieve greater effectiveness and reduce errors
VP, Commercial Payment Solutions Implementation ManagerOct. 2018 -
Sep. 2021
BBVA in the USAVP, Commercial Payment Solutions Implementation Manager
Decatur, Alabama Area• Lead the team responsible for implementing & supporting the Commercial Card product suite • Actively partner with Technical Implementations, Sales, & Account Managers to chart a strategic path for implementing new clients & growing existing relationships • Develop interdepartmental knowledgebase directory, providing a reference point and FAQ for team members • Created & launched client trai...
VP Commercial Card Client ServicesJul. 2016 -
Oct. 2018
BBVA CompassVP Commercial Card Client Services
Decatur, Alabama Area• Dual manager for both Supplier Enablement & Customer Service • Responsible for operational excellence, quality assurance, employee training, & compliance • Engage in bi-annual partner policy & compliance review • Establish ongoing analysis of data & statistical forecast reporting for resource allocation

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