Years of experience: 10

TranslatorCase ManagerClient Relations SpecialistCustomer Retention SpecialistComplaint Resolution SpecialistCall Center

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Peter's Career Path
Co-Founder and Chief Operating OfficerMar. 2024 -
Present
TixnetCo-Founder and Chief Operating Officer
GermanySpearheading strategies to steer the company’s future in a positive direction. - Driving the company’s operating capabilities to surpass customer satisfaction and retention, and company goals. - Monitoring invoices, money handling procedures, accounting, and bank processes. - Preparing timely and accurate financial performance reports. - Overseeing marketing initiatives and implementing bette...
Chief Operating OfficerOct. 2021 -
Present
TicomboChief Operating Officer
Berlin, Germany- Spearheading strategies to steer the company’s future in a positive direction. - Driving the company’s operating capabilities to surpass customer satisfaction and retention, and company goals. - Monitoring invoices, money handling procedures, accounting, and bank processes. - Preparing timely and accurate financial performance reports. - Overseeing marketing initiatives and implementing bet...
Customer Experience Associate (Social media)May. 2021 -
Jul. 2021
Crypto.comCustomer Experience Associate (Social media)

Peter's Posts

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    How I can help you

    Specializing in operations management and team leadership, I focus on enhancing customer service. By analyzing current situations, I streamline processes and improve team dynamics to deliver exceptional service.

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    People I am looking for

    Seeking partnerships with innovative companies like Crypto dot com, Jeff, Ticombo, and Lionsbridge. Ideal clients are forward-thinking and value customer-centric solutions.

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    Experience & Cases

    Achievements include building a customer support team from scratch, setting up account management and sales teams, and working with key accounts. Collaborated with COOs, CEOs, and heads of Customer Service.

  • 0

    How to contact

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