Years of experience: 16
Tech Support🧑🔬 EngineerQA EngineerComputer engineer✔️ ITSystem Analyst
Trust Score
Trustworthy; active professional engagement.
Camilo Andres's Career Path
May. 2022 -Present
CTS TecnologiaTechnical Consulting Engineer
Cali, Valle del Cauca, ColombiaCollaborated with specialized and design production plans on Linux, windows, Mac OsX systems. Conducted Meetings with clients to discuss their technical and engineering needs. Published documentation relating to development of solutions for different customers and troubleshooting engineering and technical
issues.
Mar. 2021 -Mar. 2022
TODO1 Services Inc.Services Area Coordinator
Medellín, Antioquia, ColombiaProvided regular status reports to management on application issues and other support metrics.
Coordinated escalation and resolution of major production issues.
Responsible for reproducing, debugging, designing, methodically and quickly delivering software solutions according to SLAs agreed with client.
Supervised Production Support Specialists and monitor individual performance.
Delegated ta...
Aug. 2020 -Oct. 2020
LendingFrontProduction Support Manager
ColombiaAs a Production Support Manager, I am responsible for training and managing the Production Support Team, working closely with other teams to ensure LendingFront is meeting the client’s needs. Top priority is to ensure that all clients are educated on the product and satisfied with the responses from the support team.
Monitored the overall health of the systems for all clients. Provide regular...