Years of experience: 9
United StatesCall Center TrainerMedical Coding SpecialistCustomer Care SpecialistMedical BillerTech Support
Trust Score
Exceptionally trusted; proven professional excellence.
Jasmyn's Career Path
Apr. 2024 -Present
Vertikal6Service Coordinator
Warwick, Rhode Island, United StatesVertikal6 elevates technology solutions with our guiding principle: Technology. Elevated. Established in 2002, we redefine what it means to be an IT-managed service provider. We specialize in transformative services, including a robust managed service suite, bespoke website development, comprehensive e-commerce solutions, custom software development, and innovative digital marketing. Our comm...
Jun. 2020 -Apr. 2024
Thundermist Health CenterEHR Applications Specialist Level II
United StatesPrimary support for the EHR system: Orchestrated all aspects of the application, ensuring compliance, stability, and user satisfaction.
Optimized EHR performance: Maintained system through proactive bug fixes, enhancements, and helpdesk ticket resolution. Participate in root cause analysis for productivity improvement. Collaborate for issue resolution with internal users and external partners...
Nov. 2019 -Jun. 2020
Thundermist Health CenterPhone Medical Assistant
United StatesProvided timely and empathetic support to patients: Responded to incoming calls, addressed inquiries with accuracy and compassion, de-escalated concerns, and ensured patient satisfaction.
Streamlined patient care through Telephone Encounters: Created and updated comprehensive electronic documentation capturing essential information and decisions, facilitating efficient triage and follow-up.
C...