Years of experience: 12

Call CenterITCustomer ServiceSystem AnalystProject ManagerTech Support

Trust Score

Exceptionally trusted; proven professional excellence.

80%
Aaron's Career Path
Senior Business AnalystJul. 2024 -
Present
VertaforeSenior Business Analyst
Denver, Colorado, United States
Senior Release Analyst/Project Manager IIIJan. 2024 -
May. 2024
Charter CommunicationsSenior Release Analyst/Project Manager III
Denver, Colorado, United Stateso Primary liaison between the Customer Premises Equipment (CPE) teams and all other partners in the business to facilitate weekly tracking, management, deployment, and post deployment quality analysis of approximately 50 new firmware, products, and features to customers. o Tracking, reporting and process documentation development for the creation of a new team of 5 for executive level reporti...
Senior Technical Program ManagerApr. 2022 -
Jan. 2023
CNA InsuranceSenior Technical Program Manager
o Oversee>200 projects, executing requirements gathering, system design, and prioritization. • Develop project plans, including budgets, timelines, and processes. • Supervise equipment breakdown project on deadline and on budget. • Ensure implementation met or exceeded client needs. • Create and launch products platform features. • Draft product goals and enhancements through user stories. o ...