Years of experience: 22

Customer ServiceCustomer Success ManagerClient Relations SpecialistChat SupportLive ChatCustomer Care Specialist

Trusted by top professionals

Trust Score

Exceptionally trusted; proven professional excellence.

90%
Phil's Career Path
Chief Operating Officer  & Co-Founder (Ceased trading)Apr. 2021 -
Nov. 2024
COCO+ | Certified B Corporationβ„’Chief Operating Officer & Co-Founder (Ceased trading)
Bristol, England, United KingdomStart-up technology-first business travel management platform with sustainability at its core and a certified B Corp. Played a pivotal role in driving operational success and innovation, transforming the company from idea stage to a fully operational business. Spearheaded IT system implementations, drove business process alignment, and delivered complex integrations to streamline technology s...
Head Of OperationsFeb. 2020 -
Apr. 2021
Cult HotelsHead Of Operations
Head Of OperationsOct. 2018 -
Apr. 2021
The Lucky OnionHead Of Operations
CotswoldsManaged a diverse portfolio of boutique hotels and country pubs in the Cotswolds, including the renowned No. 131 Cheltenham. Instrumental in expanding the group from 5 to 8 sites, including a significant development of the flagship property, No. 131. Drove operational excellence, sustainable growth, and exceptional guest experiences. Key Achievements: Strategic Leadership: Provided strategic ...

Phil's Posts

No responses yet
0