Years of experience: 11

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Jack's Career Path
Customer Communications ManagerApr. 2024 -
Present
MastercardCustomer Communications Manager
United Kingdom, EdinburghUnder contract with Mastercard, based as their affiliate, Tesco Bank. I lead communications strategies to align product initiatives with commercial, customer and business objectives. I am responsible for bringing the right comms people together to create a holistic plan across the full funnel. Delivering best-in-class, multi-channel communications from acquisition through to retention. I leve...
Marketing Operations Specialist - Disney+ EMEAJan. 2024 -
Apr. 2024
The Walt Disney CompanyMarketing Operations Specialist - Disney+ EMEA
London, England, United KingdomDrive the execution and campaign delivery of lifecycle communications to enable the initiatives and objectives of our marketers. In addition, this role administers user lifecycle messaging tests to drive experimentation and draw learnings from strategies defined by our marketers. This role is a hybrid of skill sets, which include hands-on coding, test instrumentation, marketer strategy though...
Campaign ManagerApr. 2023 -
Dec. 2023
BarclaysCampaign Manager
Working directly with and in the client team as part of their UK retail banking division. My agenda is at the heart of the Barclays Customer Strategy – playing a pivotal role in rebuilding and aligning all contact consistently with their customers in line with their contact strategy. Key responsibilities include: • Develop, manage and deliver communications to customers on time and to budget....

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