Exceptionally trusted; proven professional excellence.
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Leandro Raphael's Career Path
Jan. 2024 - Present
HCLTechDeputy General Manager, Head - Brazil Global Accounts
Campinas, São Paulo, BrazilLeads and Develops a Team with Operational Responsibilities to ensure that the Organization achieves its Business Objectives.
Oversee overall Development, Performance and Maintenance of the Organization’s activities to reach the maximum Efficiency, Quality and Service. - Ensures that all Business functions are aligned to the Quality Management system of the organization.
- Executive Communica...
Hortolândia, São Paulo, BrazilManages the Business interest, providing Strategy Direction, as well the Operational.
Responsible for Leading a Team in Delivering a Solution to the Client with overall Performance.
Delivers Talent and Skill Enhancement, focused on increasing People Productivity & Satisfaction and Client Value. Work independently to Manage Cost, Service Level Agreements, as well as Client Management with mini...
Hortolândia, São Paulo, BrazilWork independently to Manage Cost, Service Level Agreements, as well as Client Management with minimum guidance and/or supervision from Delivery Leaders.
Leads the Service Delivery Team according to defined Scope of Services, Statements of Work, DOUs (Documents of Understanding), and Inter-company Agreements.
Apply knowledge of current Project Management Methodologies Processes and Tools. Man...