Years of experience: 18

Data Entry SpecialistChat SupportTechnical Support AgentSupport SpecialistCustomer Support RepresentativeSolution Integrator

Trust Score

Exceptionally trusted; proven professional excellence.

80%
Ian's Career Path
Head of Global IT OperationsMar. 2025 -
Present
Talent Systems, LLCHead of Global IT Operations
Los Angeles, California, United StatesAs the Head of Global IT Operations, I lead the strategic direction, execution, and continuous optimization of global IT initiatives across Talent Systems. I oversee all aspects of IT infrastructure, services, and vendor management, ensuring seamless operations and aligning with corporate goals. Additionally, I manage the Digital Transformation team, helping to drive AI adoption for internal ...
Senior Manager, IT OperationsMay. 2023 -
Mar. 2025
Talent Systems, LLCSenior Manager, IT Operations
Los Angeles, California, United StatesAs the Senior Manager of IT Operations, I lead Talent Systems’ Corporate IT team, overseeing the management and maintenance of all corporate IT equipment, services, and associated costs. My responsibilities span across SaaS tools, corporate servers, networks, VPNs, phone systems, messaging platforms, and user workstations. Leadership & Management Responsibilities: • Lead the planning, executi...
Manager, Global IT OperationsMar. 2022 -
May. 2023
Talent Systems, LLCManager, Global IT Operations
Los Angeles, California, United States