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Years of experience: 6
FounderAssociate PartnerEngagement ManagerSales ManagerAccount ManagerSales & BizDev
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Exceptionally trusted; proven professional excellence.
Karim's Career Path
Nov. 2022 -Present
Canadian Transportation Agency IT Security | sécurité informatique
Maintain infrastructure, network , and endpoint security via active monitoring of all access points and assets in accordance with Government of Canada's security baselines. produce, analyze and submit vulnerability reports
May. 2021 -Dec. 2022
Government of Newfoundland and LabradorLAN Administrator (Enterprise Services) - Operations and Security
St John’s, Newfoundland and Labrador, CanadaThe Local Area Network (LAN) Administrator will be responsible for the management, monitoring and maintenance of Government’s server, storage, backup and network infrastructure with a particular focus on the VMware virtualization and Storage areas of the Enterprise Services team. The LAN Administrator will be responsible for the installation and configuration of related infrastructure and sof...
Jan. 2020 -Apr. 2021
Geek SquadCODE Chat Agent II
• Communicated with customers through live chat, email, or phone to answer questions, solve problems, and troubleshoot.
• Ensured superior client experience by addressing client concerns, demonstrating empathy, and resolving problems quickly and efficiently
• Set up clients’ email accounts via IMAP and POP3 configuration remotely
• Restored the status of clients’ email accounts after being hi...