Maintain infrastructure, network , and endpoint security via active monitoring of all access points and assets in accordance with Government of Canada's security baselines. produce, analyze and submit vulnerability reports
St John’s, Newfoundland and Labrador, CanadaThe Local Area Network (LAN) Administrator will be responsible for the management, monitoring and maintenance of Government’s server, storage, backup and network infrastructure with a particular focus on the VMware virtualization and Storage areas of the Enterprise Services team. The LAN Administrator will be responsible for the installation and configuration of related infrastructure and sof...
• Communicated with customers through live chat, email, or phone to answer questions, solve problems, and troubleshoot.
• Ensured superior client experience by addressing client concerns, demonstrating empathy, and resolving problems quickly and efficiently
• Set up clients’ email accounts via IMAP and POP3 configuration remotely
• Restored the status of clients’ email accounts after being hi...