Years of experience: 23

C-level Executive🐦 DesignCall CenterInvestor & VCExecutive CoachMarketing

Trust Score

Exceptionally trusted; proven professional excellence.

80%
Gladys's Career Path
Business Change ManagerOct. 2024 -
Present
Eccellenza ConsultingBusiness Change Manager
England, United KingdomAt Eccellenza Consulting, a dynamic start-up, I leverage my expertise in business analysis, product management, transformation, and change management to deliver sustainable solutions for clients across industries such as e-commerce, education, real estate, website development, and manufacturing. Additionally, I leverage my experience in management consulting to drive business development effo...
Senior Business AnalystAug. 2024 -
Sep. 2024
Eccellenza ConsultingSenior Business Analyst
• Spearheaded process optimization and digital transformation projects at Eccellenza Consulting, enhancing customer onboarding by 25% and reducing operational inefficiencies by 30%. • Facilitated workshops and requirements gathering sessions, ensuring 95% user adoption for new systems. • Streamlined processes to improve productivity across teams and reduced implementation timelines by 20%.
Associate Business AnalystJul. 2024 -
Present
Howard Lock Consulting LtdAssociate Business Analyst
Rugby, England, United KingdomI am an Associate of Howard Lock Consulting Ltd, offering Professional Business Analysis Services on a Contract/Freelance basis. I help organisations optimise processes and achieve their strategic objectives. Specialising in requirements analysis (both functional and non-functional), user stories, stakeholder engagement, and process mapping, I deliver tailored solutions that drive operational...

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