Michelle's Posts
No responses yet
0
Years of experience: 11
Typing SpecialistCopywritingCopywriterIT🐦 DesignCustomer Service
Trust Score
Exceptionally trusted; proven professional excellence.
Michelle's Career Path
Jan. 2021 -Present
INGPresentations Lead
London, England, United Kingdom*Achieved a 90% increase in membership engagement (Viva) by implementing strategic initiatives and fostering collaboration across business units. *Implemented a new service model using specialised strategic transformation and customer-first solutions, reducing absenteeism and improving operational efficiency. *Leveraged deep customer insights to champion best practice sharing and cross-functi...
Dec. 2018 -Jan. 2021
INGPresentation Specialist
London Area, United Kingdom* Synchronise HR people priorities across various teams, establish wellbeing practices and communications to embed a healthy integrated life and work culture in the division. * Strategise the presentation of company pitch-books, screen-shows and essential documents to a high standard for a diverse global audience. * Oversee compliance with ING templates and non-standard bespoke design templat...
Jul. 2017 -Dec. 2018
SchrodersPresentations Specialist
London, United Kingdom*Provide specialised approach on rebrand project for quarterly and monthly investment reports, create and format proposals, pitches, presentations, and diagrams that exceed client expectations. *Manage departmental collaborations, enhance communications within the parameters of the firm's brand guidelines. *Troubleshoot and deliver strategic solutions to clients and team on templates, styles ...