As a Relationship Success Manager, I am responsible for managing the relationships of several US client accounts, ensuring that they have all the resources they need to leverage their business. I am also responsible for managing the resources allocated to the client, monitoring their performance and engagement. Together with the client, I look for new business opportunities and help hire the ...
I'm a Project Manager responsible for various clients on the United States.
We develop and take care of their e-commerce sites, being them B2C or B2B.
I'm responsible for the direct communication with the client, to have Status meeting to share our metrics and Goals. We also work on prioritizing the backlog and discovering new features.
With the team, I work on managing their tasks, allocatio...
BrasilAt Globant I was responsible for multiple projects for an Energy Company at the USA.
We were migrating their e-commerce platform to Magento.
I was responsible for managing the team activities, communicate with the client, work in prioritization and keep the backlog.
To support that I took care of the budget management, resources allocation and project risks.