Years of experience: 14
United States📝 Influencer or BloggerHRCall CenterCustomer ServiceHelp Desk Support
Trust Score
Exceptionally trusted; proven professional excellence.
Michelle's Career Path
Jan. 2024 -Present
Molina HealthcareAnalyst, Provider Configuration
Interpret specific state and/or federal benefits, contracts as well as additional business requirements and convert these terms to claims configuration setup parameters.
• Benefit configuration in Medicaid, Medicare, and Commercial Line of business as well as Quality Assurance, testing validation for production.
• Claim configuration management policies, procedures, and tools. Assist with dev...
Jun. 2020 -Sep. 2021
Community Solutions, Inc. (CSI)Career Counselor/Job Coach, Remote
New London, Connecticut, United States• Established relationships with employers and businesses, promoting the services provided by CTWorks and delivered follow-up with participants focused on status and efforts.
• Established and maintained one-on-one relationship with designated clients released from incarceration for the purpose of securing employment opportunities on their behalf. • Establish and maintain on-going effective j...
Sep. 2019 -Oct. 2020
Sound Community Services, Inc.Recovery Specialist
New London, Connecticut, United States• Encouraged clients to develop work skills and participate in social, recreational, or other therapeutic activities that enhanced interpersonal skills and helped develop social relationships.
• Referred clients and family members to various community resources/agencies for housing or treatment focused on recovering from mental/physical illness.
• Facilitated house meetings, ensured clients w...