Years of experience: 16
ITConsultingSystem ArchitectProject ManagerAdvisor
Trust Score
Exceptionally trusted; proven professional excellence.
Diogo's Career Path
Jul. 2024 -Present
Elisa PolystarTechnical Account Manager
Poland• Acted as a trusted Technical Account Manager at Elisa Polystar, providing expert guidance and tailored solutions to telecom clients.
• Resolved complex technical challenges, ensuring seamless service delivery and operational efficiency for clients in the telecom industry.
• Fostered long-term relationships by delivering value through technical excellence, strategic insights, and a customer-...
Jul. 2023 -Jul. 2024
Elisa PolystarSolutions Architect
Poland• Led technical discussions, solution implementations, and troubleshooting to address client issues.
• Collaborated with cross-functional teams to provide proactive support, system optimizations, and ensure smooth service delivery.
• Drove client engagement by understanding their technical requirements and providing innovative solutions to their telecom network challenges.
Jul. 2022 -Jul. 2023
B-YondSolution Owner
Poland• Led E2E delivery of a multi-partner Service Assurance solution for a LEO operator, ensuring full network observability.
• Collaborated with partners to integrate SLA monitoring stack, optimizing network performance and reliability.
• Achieved seamless deployment of the solution, enhancing operational efficiency and customer satisfaction.