Years of experience: 33
Document ProcessorChat SupportLive ChatCustomer Care SpecialistData Entry AssociateAssistant
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Natalie's Career Path
Jan. 2021 -Present
Wayfinder ProvisionsFounder
McKinney, Texas, United States
Aug. 2017 -Jan. 2021
Allen ISDTechnical Systems/Operations Manager
Allen, TexasAs the Technology Operations Manager for a large school district, I led a team responsible for supporting 2,700 staff members and 21,000 students across 9 locations. I supervised and trained 8+ permanent staff, 6 contractors, and 6-12 seasonal contractors, ensuring efficient technology operations. My team oversaw the maintenance, upgrades, and management of hardware and software for 31,000 de...
May. 2017 -Aug. 2017
Responsive Education SolutionsEnterprise Program Manager
Providing overall strategy and objectives for IT/IS department projects. Aligning the outcome of projects with the Information Services strategic goals, while promoting the organization's overall business goals. ● Formulate, organize and monitor inter-connected projects. ● Coordinating cross-project activities. ● Manage risks and issues and taking corrective measurements. ● Coordinating proje...