Years of experience: 4

⚖️ LegalPostGraduateCall CenterCustomer Support RepresentativeSupport SpecialistAppointment Setter

Trust Score

Exceptionally trusted; proven professional excellence.

80%
Leanne's Career Path
ComplaintsAug. 2022 -
Jun. 2024
County Waterford, IrelandHandling customer complaints. Logging product complaints and sending them to respective suppliers. Working with Technical Assistant from Head Office to ensure we close all complaints out within a timeframe. Engaging with customers on the findings of supplier complaints. Organising store complaints and engaging with management to ensure closure of complaints in a timely manner. Building a syst...
Social MediaAug. 2021 -
Jun. 2024
Answering customer queries as part of the social media team within customer services. Working offline between calls.
Social Media AssistantAug. 2021 -
Sep. 2022
Tech Mahindra Business ServicesSocial Media Assistant
Member of social media team working for customer services.