Years of experience: 20

Business Development ManagerBusiness AnalystSales & BizDevCustomer ServiceConsultingCustomer Success Manager

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Brooke's Career Path
OwnerJan. 2013 -
Present
www.gidconsulting.com
Director of Sales Development & OperationsFeb. 2012 -
Present
Seek Publishing and Memory RoadDirector of Sales Development & Operations
Birmingham, AL• Successfully manage a team of individuals who support customers, provide sales support, drive insides sales, customer retention, prospecting & data entry. • Proactively setting sales objectives to lead & manage company sales initiatives that drive product lines, new product introductions & revenue. • Developed over 50 internal & external reports through Crystal Reports software using data t...
Customer Care DirectorMay. 2010 -
Feb. 2012
Seek Publishing and Memory RoadCustomer Care Director
Birmingham, Alabama, United States"If this were BeWitched, I’d be Samantha!" - Identifed business gaps and establish strategic approaches to improve communication, processes, and technology. - Lead and manage special company and sales’ projects that drive product lines and revenue. - Successfully fostered Inside Sales’ revenue growth by 10.95%, orders by 29.54%, and calls by 41.95% from 2009 to 2010. -Maintained revenue from ...