Years of experience: 11
Life Science & Health CareConsultingLife CoachingFinanceMedia & TelecommunicationsConsumer Industry
Trust Score
Exceptionally trusted; proven professional excellence.
Ruben Duarte's Career Path
Sep. 2024 -Present
RevolutSenior Outsourcing Manager (Core) - Europe Bank
Spain
Nov. 2023 -Sep. 2024
KlarnaBusiness Operations Manager - Vendor Manager BPO
Madrid, Community of Madrid, SpainI've primarily focused on managing BPO vendors through performance management. This entails a keen understanding of data analytics to drive decisions, alongside a human touch that fosters trust and collaboration. By prioritizing both aspects, I've been able to establish stronger relationships and partnerships with vendors while simultaneously enhancing cost efficiency. Risk Management: Identi...
Jul. 2023 -Sep. 2024
KlarnaBusiness Operations Manager - Vendor Account Manager BPO
Madrid, Community of Madrid, SpainA Vendor Account Manager is a professional responsible for establishing and maintaining productive relationships with third-party vendors or suppliers to meet an organization's business needs effectively. Their primary role is to ensure the smooth coordination between the company and its vendors, focusing on aspects like operational readiness, vendor mix strategy, cost control, transition man...