Years of experience: 6
SQLTech SupportCanadaInvestor & VCMarketingIT
Trusted by top professionals
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Exceptionally trusted; proven professional excellence.
Ana Maria's Career Path
May. 2023 -Present
DigiprodLead Project Manager
New Westminster, Columbia Británica, CanadáDeveloped and executed detailed project plans, ensuring efficient resource allocation and consistent progress.
Defined project scope, objectives, and deliverables aligned with business goals, streamlining processes.
Managed on-time delivery of digital content projects, improving deadlines met by 15%.
Proactively identified risks and reduced project delays by 20% through contingency planning.
...
Jan. 2023 -Apr. 2023
HazeltoursCustomer Service Manager
Vancouver, British Columbia, CanadaLed initiatives to negotiate agreements with colleges and universities in the USA and Canada, expanding educational travel offerings.
Directed student placements in major North American cities, enhancing their educational experiences abroad.
Managed and improved customer service, providing personalized support to students in foreign educational contexts.
Established and grew international par...
Sep. 2022 -Dec. 2022
TeleperformanceContent Moderator
Bogotá, Capital District, ColombiaEnsured community safety by reviewing and classifying content in line with safety standards.
Followed strict quality assurance protocols to maintain a safe user environment.
Collaborated on enhancing moderation tools, contributing to platform improvements.
Generated reports to identify trends and guide strategic content moderation practices.
Managed crisis responses for high-risk content, ens...