Years of experience: 19
InsuranceTechnologyConsultingLife Science & Health CareEngagement ManagerMedia & Telecommunications
Trusted by top professionals
Trust Score
Exceptionally trusted; proven professional excellence.
Laura's Career Path
Jan. 2022 -Jul. 2024
Carenet HealthAccount Manager II, Client Services
San Antonio, Texas, United StatesPrimary manager for strategic accounts that included corporations, top tier universities, healthcare and insurance providers for triage nurse lines, member, and advocacy services.
• Onboarded new clients that required detailed project management to include aspects of monitoring, reporting (to senior management and other stakeholders), process and data integration, training and customer servic...
Jun. 2018 -Dec. 2021
Self-employedIndependent Insurance Broker/Agent
San Antonio, Texas Metropolitan AreaEngaged potential clients with high quality and standardized product-related information representing Mutual of Omaha, TransAmerica, Foresters, UHL, and AMERCO. Addressed and resolved elevated customer concerns.
- Realized 65% sales closure rate through professional outreach readily available and comprehensive product information designed to build confidence in each unique brand and product. ...
Apr. 2016 -Mar. 2018
International Rescue CommitteeEmployment Specialist
Midland, TexasSupported incoming refugees to gain self-sufficiency in West Texas. Also provided training and case management assistance when needed. I also created relationships with community partners to better support client goals.