Years of experience: 17
Project ManagerFinanceCustomer ServiceITCustomer Success Manager
Trust Score
Exceptionally trusted; proven professional excellence.
John's Career Path
Nov. 2024 -Present
Tempus Technologies, Inc (PNC)Project Manager
Greater Fort Wayne, In
May. 2023 -Oct. 2024
Career BreakProject Management and Operational Efficiency Expert
Fort Wayne, Indiana, United States
Jan. 2020 -Jan. 2023
Allied Payment NetworkOperations Manager
Fort Wayne, Indiana, United StatesLed a team of 6 that were responsible for customer service and call center operations for the Billpay growth organization. This included managing a $400K annual department budget. Exceed customer expectations and built trust with 400+ financial institutions with various products and services. Built loyalty and brand awareness with a major focus on customer retention via coordinated projects w...