Years of experience: 5

Call CenterData EntryAssistantAdministrative AssistantDatabase CoordinatorOffice Administrator

Trusted by top professionals

  • TC
    Tamzyn Carter
    Director @Happy Car Hire
    Verified
    Carol ran the business for a number of years, the system she put in place made sure that everything ran efficiently. She works well in a team and on her own.

Trust Score

Exceptionally trusted; proven professional excellence.

100%
Carol's Career Path
H&B Consulting AdministratorMay. 2023 -
Sep. 2023
MercerH&B Consulting Administrator
Glasgow City, Scotland, United Kingdom• Deal with client and member queries to support Service Level Agreements • Work closely with Clients and Consultants to resolve queries accurately by using and amending standard letters, writing clearly, concisely, and professionally. • Manage client relationships to support retention and growth. • Partner with internal and external stakeholders to achieve best outcome for clients. • Manage ...
Contact Center AgentJun. 2022 -
Mar. 2023
WebhelpContact Center Agent
Glasgow City, Scotland, United Kingdom• Inbound call handling – Campaign PO Travel Insurance • Assisting customers to amend / cancel policies.
Car Hire ManagerOct. 2021 -
Jun. 2022
Happy Car HireCar Hire Manager
Paphos, Cyprus• Assisting daughter to start her own car hire company. • Purchase of vehicles • Licencing and taxation of said vehicles. • Setting up 2 offices with advertising

Carol's Posts

  • About myself

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