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Years of experience: 10
ITCustomer ServiceConsultingComplaint Resolution SpecialistBusiness Analyst
Trust Score
Exceptionally trusted; proven professional excellence.
Mariam's Career Path
Mar. 2023 -Present
EquinitiBusiness Analyst
Project 1: Remedy Programme - Operational Readiness
Project 2: Implemenation of EQRS Change Framework for project delivery and small change Project 3: Transformation of client payroll function following internal audit
Apr. 2019 -Jul. 2022
Notting Hill GenesisBusiness Analyst
London, England, United KingdomI worked to deliver the following Transformation projects which are aimed to help business improve to best manage users’ records, automate its payments and approval processes.
Project 1: Delivered (Payit) Mobile Banking app and its integration with Salesforce CRM, Open Banking to improve how payments are made to customers
Project 2: Creation and delivery of new finance forms in bespoke web-ba...
Aug. 2017 -Apr. 2019
Notting Hill GenesisSenior Housing Officer
London, United KingdomFull time management of circa 180 social housing properties and the tenancies associated with them.
Rent collection, repairs, ASB, tenancy renewal and lettings.
Management of rental income ~ £1.3M over 150 - 200 properties