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- Ritu Khanna
Service Delivery Manager
is willing to share expertiseCustomer Service and IT Service Delivery How I can help you
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Years of experience: 26
Customer ServiceCustomer Success ManagerCase ManagerClient Relations SpecialistChat SupportLive Chat
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Exceptionally trusted; proven professional excellence.
Ritu's Career Path
Oct. 2020 -Present
Hitachi VantaraClient Director
Singapore
Apr. 2017 -Oct. 2020
DXC TechnologySenior Service Delivery Manager
Apr. 2015 -Oct. 2020
DXC TechnologySenior Service Delivery Manager
SingaporeCore Responsibilities • • Managing and leading direct client engagement in APAC region for a financial Services account. Responsible for delivery of all High Value and in scope contracted services across all involved Service Delivery towers ensuring performance goals and account P&L targets and commitments are met. Define Service Level Agreements (SLA’s) in relation to contracted services, en...
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