Years of experience: 22
AssistantCall CenterData EntryCustomer ServiceDocument Processor
Trust Score
Exceptionally trusted; proven professional excellence.
Heather's Career Path
Dec. 2021 -Present
Manhattan Strategy GroupQuality Control Analyst
Remote - Virginia Preforming quality control on store inspection reports for the Supplemental Nutrition Assistance Program via Salesforce. My responsibilities are as follows:
-Inspect all reports and ensure accuracy before submitting the final Inspection to the USDA. -Provide feed back to Independent Contractors and Team Members on report errors and inconsistencies.
-Knowledge of Salesforce and Outlook.
-This ...
Mar. 2021 -Sep. 2021
One Federal SolutionIndependent Contractor
RemoteMy recent contract is for the USDA. Preforming quality control on store inspection reports for the Supplemental Nutrition Assistance Program.
My responsibilities are as follows:
-Inspect all reports submitted for accuracy.
-Provide feed back to Vendors and Independent Contractors on report errors.
-Knowledge of Salesforce and Outlook.
-This position is also Remote.
Mar. 2012 -Oct. 2019
ISN CorporationQuality Control Representative
RemoteIn this role I review and perform quality control on reports submitted by Contract Employees for different government contracts. My recent contract is for the USDA reviewing store inspection reports for the Supplemental Nutrition Assistance Program. In conjunction with this contract I was also assigned to the U.S. Marshal Service Contract (this contract is no longer active with ISN). My respo...