Years of experience: 9
Call CenterAppointment SetterCall Center SupervisorCustomer ServiceHelp Desk SupportCustomer Success Manager
Trust Score
Exceptionally trusted; proven professional excellence.
Jasmin's Career Path
May. 2021 -Present
McMaster-CarrSupply Specialist
Atlanta, Georgia, United States- Learn company systems to enhance work performance on a day-to-day basis.
-Interacted with customers to resolve billing disputes and respond to inquiries.
-Managed invoicing and payment processing operations.
-Streamlined data entry processes for increased efficiency and accuracy.
-Entered and maintained billing information in company internal databases for accessibility.
Dec. 2019 -May. 2021
Old NavyAssistant General Manager, Merchandising
Dawsonville, Georgia-Motivated and mentored merchandise team to achieve high performance and job satisfaction.
-Completed efficient store resets to prepare store for special promotions and seasonal updates.
-Monitored inventory levels and made necessary adjustments to maximize sales and profits.
-Maintained updated product knowledge to successfully educate and advise customers.
-Developed and implemented success...
Dec. 2018 -Dec. 2019
Old NavyAssistant General Manager of Merchandising
Solon, Ohio-Help assist the General Manager in creating, executing, and maintaining the visuals of the store. I -Support the profitability of the business by executing the floorset plans every month to company standards. -Teach and grow the team into performing and delivering a best in class experience.