Years of experience: 22
ITSolution IntegratorSales & BizDevCustomer ServiceSystem ArchitectCustomer Success Manager
Trust Score
Highly reliable; strong professional involvement.
Jeremy's Career Path
Mar. 2022 -Oct. 2024
CodaCustomer Success Manager
WFHAs a Strategic Customer Success Manager at Coda.io, I delivered bespoke solutions that revolutionized cross-functional collaboration and system integration for enterprise clients. By creating adoption frameworks and driving strategic growth initiatives, I elevated client satisfaction and compliance standards, contributing to Coda's significant market expansion. My efforts enabled hundreds of ...
Apr. 2014 -Mar. 2022
AppleSolutions Engineer
Sacramento, California AreaAt Apple, I designed and implemented tailored technical support strategies that consistently enhanced customer satisfaction and drove innovation across diverse teams. I fostered strong relationships with account managers, achieving accelerated market penetration and developing solutions that resolved complex challenges. My customer-first approach consistently surpassed performance metrics, ea...
Nov. 2012 -Mar. 2014
boom consulting inc.Principal Solutions Architect
Orlando, Florida AreaIn my role as Principal Solutions Architect, I spearheaded the development of a next-generation managed services platform that transformed client support processes. I streamlined operations, improved system reliability, and strengthened security protocols, leading to operational efficiency gains. By aligning IT solutions with client needs, I delivered impactful outcomes across multi-state reg...