Years of experience: 16
Tech SupportIT
Trust Score
Highly reliable; strong professional involvement.
Joe's Career Path
Nov. 2022 -Present
Walleye CapitalSystems Administrator
London, England, United KingdomAs the sole IT professional focused on supporting EMEA at Walleye Capital, I deliver an exceptional service... Managing a diverse portfolio encompassing trade support, vendor relationships, and service delivery, optimising user experience in a fast-paced trading environment. - Extensive experience providing white glove support, troubleshooting a wide range of technologies, including Microsoft...
Apr. 2019 -Oct. 2022
Osborne ClarkeIT Support Assistant Manager
One London Wall, London, EC2Y 5EBManage and deliver all aspects of the IT strategy while providing hands on technical support and solutions to everyone in the London office in conjunction with the wider IT Team. Improve the efficiency of the London support by reducing outstanding incidents and managing prioritization with a focus on providing an exceptional service to our users. - Establish and maintain effective Stakeholder...
Jan. 2016 -Apr. 2019
Partners CapitalSenior Associate
5 Young Street, London, W8 5EHAs an established and experienced IT professional working closely with the CTO, COO and global IT functions based in Europe, Asia and North America I have been able to proactively push improvement in all aspects of operations that have an IT component to ensure that IT is both an enabler as well as a protector. • Analysis of incident trends to provide a proactive service to end users.
• Worki...