Years of experience: 18

ITSystem AnalystProduct ManagerData AnalystBI Analyst

Trust Score

Exceptionally trusted; proven professional excellence.

80%
Karen's Career Path
Business Systems AnalystJun. 2023 -
Jan. 2024
Inabia Solutions and Consulting, Inc.Business Systems Analyst
Redmond, Washington, United States• Senior level analyst assisting Seattle City Light with current projects and change management, primarily to implement a SaaS application to automate crew call out • Tools: Excel, Word, PowerPoint, Teams • Document process changes from 'as-is' to 'to-be' to facilitate staff in making a significant and mission critical change within the organization • Impacting all of Seattle City Light custo...
Data Program Manager/Business AnalystJul. 2021 -
Jan. 2023
WaferWire Cloud TechnologiesData Program Manager/Business Analyst
Sammamish, Washington, United States• Company Overview: Microsoft's Unified Support Pricing program for volume licensing • Tools: Excel, Word, PowerPoint, Teams • Project manage to scale customer volume licensing pricing processes, working closely with Enterprise Services Insights team • Support ongoing strategic projects, pricing, account targeting, deal operations, and delivery workstreams with customer data insights • Establ...
Business AnalystMay. 2017 -
May. 2021
Valorem ReplyBusiness Analyst
Seattle, Washington• Senior-level Business Analyst working with Microsoft and other clients on Sales and Digital Marketing digital products and customer-facing sites in an Agile/Scrum environment • Tools: Excel, PowerBI, DevOps, SQL, Word, PowerPoint, Teams, Gherkin Language • Assessed business requirements to create focused solutions. • Trained business personnel in use of systems. • Document and manage requir...