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Years of experience: 21
C-level ExecutiveCOOCall CenterCustomer Support RepresentativeSupport SpecialistAppointment Setter
Trust Score
Exceptionally trusted; proven professional excellence.
Monica's Career Path
Mar. 2022 -Dec. 2024
Houston MethodistProgram Manager and Executive Assistant
Responsible for supporting two system senior executives with heavy calendar coordination, domestic travel, expense reports, meeting actions, and miscellaneous projects as assigned. Simultaneously updating system scribe program while also running day to day office logistics.
Jan. 2019 -Apr. 2022
Houston MethodistProject Specialist
Houston, Texas, United StatesCoordinated and implemented key projects under the VP of Operations and Patient Access, including physician onboarding, scribe program integration, enhanced patient access initiatives, and process improvements across the Physician Organization, while reporting directly to the Vice President and ensuring alignment with organizational goals.
Jan. 2014 -Jan. 2019
Memorial Hermann Health Network Providers, Inc.Network Management Coordinator
Houston, Texas, United StatesCoordinated and implemented all projects within the Physician Network Operations department, including physician onboarding and payer enrollment, ensuring efficient execution and alignment with departmental objectives.