Years of experience: 3

MarketingSales & BizDev🐦 DesignConsultingFinanceBusiness Owner

Trusted by top professionals

  • MD
    Michael Diaz
    Operations manager
    Verified
    Marco is a hard working individual with great ideas and is very detailed oriented. He is punctual and always dedicated to do his best in any kind of work he takes over.

Trust Score

Exceptionally trusted; proven professional excellence.

100%
Marco's Career Path
Executive EscalationMay. 2022 -
Nov. 2023
AirbnbExecutive Escalation
Montreal, Quebec, Canada•Handled highly sensitive and confidential cases involving e-Staff and other key stakeholders, along with around the clock execution meeting expected SLAs. •Delivered a superior community experience for all executive cases, including, but not limited to, collaborating with other teams, navigating ambiguous situations, and breaking down silos to resolve issues in a timely manner. •Handled NPS ...
Customer Service ManagerDec. 2021 -
May. 2022
Symak SalesCustomer Service Manager
Montreal, Quebec, CanadaTrained, managed and motivated employees to promote professional skill development • Forecasted sales, allocated resources and managed labor to improve productivity metrics • Identified client business and operational needs and introduced services to provide solutions • Accurately managed shipment processing, providing direction to associates and overseeing inventory activities • Facilitated ...
Sales ProfessionalDec. 2019 -
Nov. 2021
Kitco Metals Inc.Sales Professional
Montreal, Quebec, Canada• Drove team revenue totals by bringing in over $3 Million in sales • Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas • Helped customer's by dispatching their orders to the right team and insured delivery of product was successful • Worked closely with personal clients to get their investment's handled properly and providing the accur...

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