Years of experience: 15
Startup FounderBusiness OwnerEntertainmentFinanceData EntryData Entry Specialist
Trusted by top professionals
Trust Score
Exceptionally trusted; proven professional excellence.
Luciana's Career Path
May. 2023 -Present
BloombergProject Lead - Client Intern
New York City Metropolitan Area• Lead the team with open communication about the expectations ensuring all team members understand the goals and objectives
• Optimized resource allocation, ensuring the right people, tools were available to meet project requirements by creating schedules, manage permissions, and establishing relationship with Wearhouse and Sales.
• Ensured the project tasks stayed on schedule, meeting deadl...
Jan. 2022 -Jun. 2023
Bloomberg LPOperational Specialist/ Deputy Team Leader
New York City Metropolitan Area• Pulled and managed data in vital metrics of the department's performance
• Optimized operations and ensured global coverage by monitoring call volume and implementing rotational schedules
• Coordinate new hires guidelines, regions handover, approval of time-off requests, and other general approvals to provide customer support global coverage with Team Leaders.
• Implemented and enhanced exc...
Aug. 2021 -Dec. 2021
Bloomberg LPGlobal Technical Support
New York City Metropolitan Area• Technical support to internal and external terminal users via phone, email, and chat.
• Technical troubleshooting, general guidance, and support users using Bloomberg terminal and applications.