Years of experience: 7

ITCustomer ServiceHelp Desk SupportEngineerSystem AnalystDevOps

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Ali's Career Path
Application EngineerOct. 2022 -
Present
HoneywellApplication Engineer
Dhahran, Saudi ArabiaInstalled and configured Apache Cassandra, Kafka, Zookeeper, and Sonatype Nexus on RHEL and Ubuntu servers. Maintained Docker images in central Docker repositories hosted on Sonatype Nexus. Configured, deployed and maintained containerized applications on OpenShift, and Kubernetes. Engaged actively with management in regular technical discussions and drove decision making. Installed and confi...
Service Desk EngineerAug. 2021 -
Oct. 2022
HoneywellService Desk Engineer
Eastern, Saudi ArabiaProviding remote and face to face IT support to users and projects. Configuring and troubleshooting computers, network, printers, and mobile devices. Routing and switching network and supporting to whitelist devices and IPs. Ability to understand users and deliver fast solution. Directing and escalating unsolved incidents to the appropriate team. Dealing with vendors to get warranty support a...
Diagnostic TechnicianDec. 2019 -
Mar. 2021
JabilDiagnostic Technician
Florence, KentuckyResponsible for defining problems, collecting data, establishing facts, finding solution, and drawing valid conclusions. Responsible for leading and training a group of testers to test suspected and defective electronic parts. Responsible for diagnosing, testing, and updating servers on hardware and software layer, and providing solutions. Comprehend and analyze using engineering tools includ...

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