Years of experience: 10

AssistantCall CenterConsultingCustomer ServiceMarketingBusiness Owner

Trust Score

Exceptionally trusted; proven professional excellence.

80%
Weston's Career Path
Chief Operating OfficerMay. 2019 -
Present
Irmo, SC, United StatesBuild & Develop a producing team exceeding targets and goals both quarterly and annually and grow our book of business by $2 million Maintain and grow customer retention and profitability Develop and implement processes and procedures to lead the team into success Achieved “Elite” agent status based on yearly performance
Service DirectorMar. 2016 -
May. 2019
West Columbia, South Carolina, United StatesDeveloped a successful service team with focus on Fixed Right First Time, efficiency and growth. Lead a team of 45 employees on average Reached and exceeded goals and targets Held exemplary customer service ratings Train service advisors daily on the processes and procedures
Director of OperationsSep. 2014 -
Mar. 2016
McDaniels Porsche and Subaru Director of Operations
Columbia, South Carolina Metropolitan AreaDeveloped a successful service and parts department with focus on customer retention and growth Lead a team of 12 employees on average Increased department revenue by 20% during my employment Lead the market in customer satisfaction

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