Bongani's Posts
No responses yet
0
Years of experience: 12
Document ProcessorDatabase CoordinatorData Entry AssociateData Entry SpecialistData EntryService Quality Manager
Trusted by top professionals
Trust Score
Exceptionally trusted; proven professional excellence.
Bongani's Career Path
Aug. 2019 -Present
Brace InnovationsService Delivery & Partnerships Manager
Midrand, South AfricaSome key responsibilities of my role include:
Ensuring effective communication with clients.
Managing Service-Level Agreements as well as Operational Level Agreements in line with clients agreed upon terms.
Determining client demands and managing service delivery within the context of the business.
Managing conflict, directing the service delivery team, and ensuring that the team's pr...
May. 2017 -Jul. 2019
Torque-ITBusiness Unit Manager
RivoniaCompTIA, Cloud Credential Council (CCC), Oracle, ISACA and Python Programming My mandate as a Business Unit Manager is to maintain a strong and constant focus on efficiency, sustainability, and quality whilst driving growth and capacity and being mindful of the responsibility to ensure that contingency planning is in place. Some key responsibilities of my role include:
Maintaining an offeri...
Jan. 2015 -Apr. 2017
Torque-ITAssistant Business Unit Manager
RivoniaInformation Technology Training organisation. My role is within the Microsoft Business Unit, where I support the Sales Team, Operations Unit and Business Unit Manager.