Years of experience: 5

Complaint Resolution SpecialistCustomer Care SpecialistLive ChatChat SupportHelp Desk SupportOffice Assistant

Trust Score

Exceptionally trusted; proven professional excellence.

80%
Lucía's Career Path
Core AgentNov. 2023 -
Present
Four Seasons Hotels and ResortsCore Agent
Buenos Aires Province, Argentina
Front Desk AgentDec. 2022 -
Nov. 2023
AKA Front Desk Agent
West Palm Beach, Florida, United States- Respond to guest complaints in a timely and professional manner. - Train and supervise new employers for front desk. - Perform all check-in and check-out task. - Provide information about the hotel and its facilities. - Maintain updated records of bookings and payments. - Verify guest credit card data. - Arrange personalized services for VIP customers and event attendees. - Inspect and repo...
Retail SalesDec. 2021 -
Mar. 2022
Work and TravelRetail Sales
West Virginia, United States- Interface with clients and supervisors. - Maintain merchandising on the shop floor to maximize sales opportunities, and highlight promotions. - Responsible for the store opening and closing, and cash box management. - Assist colleagues to achieve high-quality customer service and volunteering to cover absences.

Lucía's Posts

  • About myself

    Specialized in customer service with a focus on elevating customer experience through efficient and personalized service delivery, ensuring every interaction contributes to client satisfaction and loyalty.

  • Job Description

    Eager to secure a role offering competitive compensation and flexible hours, aligning with personal financial objectives and work-life balance aspirations.

  • How to contact

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