Years of experience: 40

Office AdministratorAssistantCustomer Care SpecialistClient Relations SpecialistCustomer Success ManagerCustomer Service

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Rafael's Career Path
Latam IT ManagerJan. 2012 -
Present
5àsec InternacionalLatam IT Manager
Buenos Aires, ArgentinaAs the Latin America IT Manager for the corporation, I was charged with the testing, implementation and deployment of our Point of Sales solution in Latin America. The selection of appropriate hardware, development of service and hardware providers, and the closing of any necessary service agreements were part of my duties, as well as the organization of the support team and the direct suppor...
IT Service ManagerJan. 2000 -
Dec. 2011
Buenos Aires, ArgentinaManagement and provision of services for the 100+ Workstations, servers and services of the Group.
CEOJan. 1997 -
Dec. 2011
Buenos Aires, ArgentinaAs the owner of a small Technology Service Provider catering to financial and stock broker institutions, I wore multiple hats, ranging from Marketing to Human Resources Manager, in addition to new product line research, as well as client development and staff training. To all practical effects I was the CTO of the small business companies that contracted our services, while providing from ser...

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