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Years of experience: 26
MarketingDocument ProcessorSales & BizDevCustomer ServiceMedicalMedical Coding Specialist
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Karen's Career Path
Jan. 2013 -Dec. 2016
TransCanadaDirector, Business Integration
Charleston, West Virginia Area• Directed and implemented $2,000,000 per year of application system enhancements, smaller maintenance releases, and special requests for reporting needs as well as attended to day-to-day application support issues. • Completed all projects on time and within budget. • Managed $1,600,000 departmental budget to ensure achievement of departmental needs and compliance with spending guidelines.
Jan. 2012 -Dec. 2013
NiSourceManager, Navigates
Charleston, West Virginia Area• Co-created then led customer council group which was a representative group of external application users. Provided feedback for the application, suggestions for improvement, and input into the prioritization process. • Completed all projects on time, and either on- or under-budget.
Jan. 2008 -Dec. 2012
NiSourceOperations Specialist
• Designed, developed, implemented, and maintained database, queries, and applications used by gas control and planning departments to support business processes and various reporting needs using Visual Studio .Net, SQL Server 2005, and VBA for Microsoft Office. • Automated and managed market demand forecaster using Microsoft Excel front-end to process data from various sources including incl...