Years of experience: 12
Customer ServiceHelp Desk SupportCustomer Care SpecialistComplaint Resolution SpecialistData EntryData Entry Associate
Trust Score
Exceptionally trusted; proven professional excellence.
Helen's Career Path
Mar. 2019 -Present
BBI SolutionsCustomer service specialist - EMEA
Aug. 2017 -Present
BBI SolutionsCustomer Service Specialist
CrumlinAs a Customer Services Specialist my role is to assess orders as they come through Salesforce, if there are any issues that arise, i.e. pricing query, the PO invoice address doesn’t match the account or the account itself is on hold then it would be my responsibility to contact either the customer or the account manager to update them of the situation and to ensure that ultimately the custome...
Oct. 2014 -Aug. 2017
AluK (GB) Ltdmaterial scheduler
chepstowAs a material scheduler I would have dealings with the internal purchasing team, finance, customer services and the suppliers of all the accessories and hardware required. I was responsible for all purchase orders both through MRP recommendations and requisitions requests for hard ware. Also responsible for providing monthly sales data of all sales products to support the buyer decisions. I p...