Years of experience: 14
United StatesCall CenterCustomer Support RepresentativeSupport SpecialistSales RepresentativeAppointment Setter
Trust Score
Exceptionally trusted; proven professional excellence.
Renee's Career Path
Jan. 2024 -Present
KindbodyPractice Coordinator
San Francisco Bay AreaManaging staff of multiple practice coordinators across multiple markets. Coordinating outpatient and inpatient surgeries, ensuring timely scheduling and communication with nursing team and patients. Greeting and assisting patients, determining co-payment obligations, and prioritize timely registrations. Monitoring waiting areas and intervene to improve patient experience if necessary. Schedu...
Aug. 2022 -Feb. 2024
Aegis Auto General Store Manager
California, United StatesManaging payroll, budgets, while overseeing employee performance. Able to identify hiring needs, while ensuring current store staff personnel delivers exceptional customer service. Daily checking of the adherence of policies and regulations, overseeing and coordinating the planning, delegating and organizing of work among staff. Continuing to develop relationships with prospective clients whi...
Jan. 2021 -Aug. 2022
North Bay Eye AssociatesDirector of Clinical Operations
Sonoma County, California, United StatesManaging a full office of staff including an optical department. Assisted in working up patients and preparing them for the doctors. Worked closely with each of the doctors to ensure proper scheduling practices. Checking patients in and out. Problem solving with focus on patient retention and care. Interviewing and hiring of new employees. Ordering medical and office supplies. Assisted techni...