Years of experience: 8

Call CenterCustomer ServiceData EntryMedical

Trust Score

Exceptionally trusted; proven professional excellence.

80%
Alexis's Career Path
Medical Billing SpecialistJun. 2020 -
Present
OptumMedical Billing Specialist
United States
Medical Billing SpecialistJun. 2020 -
Present
UnitedHealth GroupMedical Billing Specialist
-Prepare and submit reports to internal management on status of outstanding medical bills and proposed/planned payment settlement details. -Utilize mail, email, and phones to contact customers to discuss insurance, and negotiate payment arrangements to resolve outstanding medical bill balances.
Customer Service SpecialistFeb. 2018 -
Jun. 2020
Pinnacle Propane, LLCCustomer Service Specialist
-Maintain customer files electronic and hard copy. -Resolved customer verbal and written complaints. -Responded to customer inquiries via inbound phone calls and email.