Years of experience: 13

Call CenterMarketingCustomer ServiceAssistantData Entry

Trust Score

Exceptionally trusted; proven professional excellence.

80%
Sue's Career Path
Membership Specialist IIMay. 2015 -
Present
California Teachers AssociationMembership Specialist II
Burlingame, CA• Provides skilled accounting, membership, processing services and training services • Maintain current knowledge of membership procedures and policies and exercise independent analysis and judgment • Responsible for the coordination and execution of numerous processing transactions that involve extensive communications with outside parties • Create and edit content for training videos for st...
Ad Quality Specialist (Contractor)Mar. 2015 -
May. 2015
PinterestAd Quality Specialist (Contractor)
San Francisco Bay Area• Review Promoted Pins to ensure they follow Pinterest’s advertising rules. • Explain Pinterest’s advertising rules to businesses so they create high quality Promoted Pins. • Find and help fix bugs in Pinterest’s ad screening processes. • Identify and address ambiguous situations for the ad quality team to resolve. • Communicate opinions and ideas in an honest and kind manner. • Help business...
Reimbursement CounselorAug. 2008 -
Aug. 2009
Lash GroupReimbursement Counselor
• Responsible for providing basic reimbursement support, case management, and payer research • Identifies alternate coverage options and receives assistance in conducting research on less common or more complex payers or specialized programs serving particular populations such as private commercial insurers and Medicaid • Participates on consulting projects with significant leadership and gui...